FAQs
Diamonds
What does "carat" mean for diamonds?
A carat is the weight of the diamond. A higher carat means a larger diamond, but size isn't everything—balance with quality is key.
What does "color" mean for diamonds?
"Color" refers to how white or colorless a diamond is. Graded from D (colorless) to Z (noticeable yellow tint). The less color, the higher the grade and value.
What does "clarity" mean for diamonds?
Clarity measures how clean the diamond is inside and out. Fewer imperfections (inclusions or blemishes) mean better clarity and sparkle.
What does "cut" mean for diamonds?
"Cut" refers not the shape of the diamond, but to how well the diamond is proportioned and faceted. A well-cut diamond reflects more light, making it brighter and more brilliant.
What does "table" mean for diamonds?
The table is the flat top surface of the diamond. A balanced table size affects how light enters and bounces inside the stone—important for sparkle.
What does "ratio" mean for diamonds?
Ratio mostly applies to fancy diamond shapes (like ovals or emerald cuts). It compares length to width and affects the overall look (slender vs. wide).
What does "polish" mean for diamonds?
Polish is how smooth the diamond’s surface is after cutting. Excellent or Very Good polish lets light travel freely, enhancing brilliance.
What does "symmetry" mean for diamonds?
"Symmetry" means how evenly the diamond’s facets are aligned. Better symmetry = better light reflection = more sparkle.
What does "fluorescence" mean for diamonds?
Fluorescence is a natural glow some diamonds emit under UV light. It can affect appearance, but isn’t usually visible in normal lighting.
Where do your diamonds come from?
We offer both natural and lab-grown diamonds.
Is a higher carat diamond always better?
No, a higher-carat diamond isn't always better. A well-cut diamond may appear larger and sparkle more than a heavier but poorly cut one.
Are lab-grown diamonds real diamonds?
Yes, they are. Lab-grown diamonds have the same chemical and physical properties as mined diamonds but are typically more affordable and sustainable. Learn more about our Sustainability and Transparency practices.
What shape of diamond is the most popular?
Round is the most classic and popular. Others include princess, oval, cushion, emerald, pear, and marquise.
Engagement Rings & Wedding Bands
Do the engagement ring and wedding band have to match?
Nope! Many people choose coordinating styles, but mixing metals or designs is a growing trend. Some prefer stackable rings that complement rather than match exactly. Your perfect combination is whatever makes you happiest.
When should we shop for wedding bands?
We recommend shopping for your bands at least 2-3 months before your wedding, especially if you'd like any customizations or engraving. If you'd like a DIY experience, try our Build Your Own Band workshop. We recommend adding even more time for this.
Can men wear engagement rings?
Absolutely! Men’s engagement rings are becoming more popular. Meet with us to find your perfect match.
Custom Jewelry
I have heirloom jewelry/gemstones/diamonds. Can you make something new from them?
Yes, we can reset family heirlooms or repurpose stones into a new custom piece. We've done many custom jobs over the years. Please visit our Custom Engagement and Jewelry page.
Is custom jewelry more expensive?
Not always. While design work adds cost, you have control over the materials and can often create something more meaningful for the same budget as a ready-to-wear piece.
Care & Maintenance
What if I need to have my ring resized, repaired, or cleaned?
When you buy a ring from us, you become part of the family: If you need the ring re-sized, repaired, or cleaned, simply schedule a time to bring your piece by the shop.
How should I clean my ring at home?
Use warm water, mild soap, and a soft toothbrush. Avoid harsh chemicals and ultrasonic cleaners for delicate stones.
Is jewelry insured through homeowners or renters insurance?
Basic policies may not cover full value. Ask about jewelry-specific riders or separate insurance for high-value items.